The Service Book of a Government servant is a document to record all the events in his/her entire service period and career, recording each and every administrative action of the Government servant right from the stage of his recruitment till his retirement to reflect the history of service of a Government employee. As per SR 198 Sr 199, such a Service Book is to be maintained for a Government servant from the date of his/her first appointment and is required to be kept in the custody of the Head of Office in which he is serving and transferred with him from office to office.
In 2015 DOPt through its Memo No 21011/15/2010-Estt(ALL) stated about implementation of e-service book in all ministries and departments.
As per G.O.(P)No.118/2021/Fin. Dated: 17/08/202. In order to ensure the accuracy & precision of service records, Government have given approval in principle for launching e-Service Book for Gazetted and Non Gazetted Employees of State Government instead of Physical Service Book. Thereby SPARK PMU was entrusted with the development of module for the e-Service Book.
The Salient Features are:
- E-service books are aimed at achieving paperless governance and improving human resource management efficiency.
- Instead of traditional paper files, all service records are now stored online. For employees and department heads, these digital books are crucial, containing comprehensive information about government staff. This includes details from their start date, promotions, salary increases, transfers, disciplinary actions, pay scales, leave records, and other important work-related matters.
- When employees switch departments, their service books are seamlessly transferred online to their new office, ensuring smooth continuity of their employment history.
Government have examined the matter in detail and are pleased to adopt e-Service Book to all Gazetted and Non Gazetted Employees of State Government with effect from the date of this order subject to the
following conditions:
Every change of pay due to increment, promotion, grade, degradation, etc. from 01/09/2021 has to be entered in eService Book/ physical Service Book, as the case may be and for this purpose employees are
categorized as follows:
Category A: (Entry in service on or after (01/01/2021) eService Book is mandatory. The physical Service Book opened (if any) shall stand cancelled.
Category B: (Retiring on or before (31/12/2023) Physical service book shall be maintained.
Category C: (Employees not included in the A and B categories mentioned above) -Physical Service Book shall be continued along with eService Book, until further orders issued.
The e Service Book shall not be mandatory for the employees of category ‘B’ above.
All DDOs should ensure that all the information/ data in the Physical Service Book of Category C Employees have been entered in their e- Service Book on or before 31/12/2022.
Below is the tutorial for login Procedure
Via INDIVIDUAL LOGIN: All employees having individual login can access the e-Service Book. For this login is to be created by all employees by updating their correct mobile, e-mail and other details in SPARK by requesting with the DDOs concerned. Employees can also login in SPARK to verify such details.
