Q1: In the Outcome Budget, _____ were added along with ____ and __________.
A: 2 – Inputs, Outcomes, Outputs
Q2: Which country’s approach to government performance management in the 1980s is described as revolutionary and led to the ‘New Public Management’ concept?
A: 2 – United States
Q3: What are the elements required for improving government performance?
A: 2 – Quality of information systems, process orientation, and evaluation
Q4: Which is the most widely recognized and efficient means of holding government accountable?
A: 3 – Performance Agreement
Q5: What accounts for the private sector’s superior performance compared to the government?
A: 1-Multiple shareholders but a single objective
Q6: In a public sector enterprise, what issue does the ‘Not Me Syndrome’ generate?
A: 1 – Lack of accountability
Q7: What sets apart efficient governments from others?
A: 4 – The gap between promise and delivery is narrower
Q8: As per the video, what is the central emphasis of the book Banishing Bureaucracy by Ted Osborne?
A: 2 – Tools and techniques for performance improvement
Q9: Successful government performance is determined by?
A: 1 – The quality of the system
Q10: What is one of the vital components of an effective institutional arrangement for performance management?
A: 1 – Involving independent advisory task forces to offer input
Q11: The crisis of modern governance is?
A: 3 – The ability to implement promises made
Q12: Which book, mentioned in the video, is known for its tools and techniques related to performance management in government?
A: 4 – Banishing Bureaucracy
Q13: Which evaluation method is likely to lead to better government performance management?
A: 1 – Outcome Budget
Q14: What is the recommended sequence for integrating budgets with performance management?
A: 2 – Determine high-priority performance items first, then discuss the budget
Q15: Which approach is most effective for promoting accountability in government?
A: 2 – Commence accountability measures from the highest levels
Q16: In the context of government performance management, what does the color-coded system introduced by President Bush symbolize?
A: 1 – Performance rankings
Q17: Which of the following is essential for making a department accountable in the context of performance management?
A: 1 – Attaching precise numerical scores to performance
Q18: Why is an effective communication strategy important for governments?
A: 4 – It helps governments maintain their academic credibility.