COD articles received Without essential details like Biller ID, amount , etc? – No Worries!

Dealing with Cash on Delivery (COD) articles that lack key details like the biller ID, amount, etc., can be frustrating. But no worries! Here’s a simple, step-by-step guide to update the necessary information quickly and effectively.

Step 1: Remove RTS (Return to Sender) for COD Articles

1. In DPMS transactions & reports, select “Update/Remove RTS” for COD articles.
2. Make sure the radio button for “Remove RTS” is selected.
3. Enter the article number and click Execute.

Step 2: Update the COD Article Details

1. Choose “ZMOCODUPDATE” in DPMS transactions and reports.
2. Update the necessary details of the COD articles.
3. The updated details will then reflect on the delivery slip.

Alternatively, you can also use the “ZARTUPDATE” menu for similar tasks.

Important Note:

These steps must be completed before invoicing COD articles to the postman.

With these steps, you can easily update any missing details and ensure smooth processing of COD articles!