Training Plan and Schedule
Phase 1: Classroom Training (2 Weeks)
Location: Local Training Center
Objective: Build foundational knowledge in department structure, operations, and responsibilities.
| Day(s) | Topics | Focus Areas |
|---|---|---|
| Days 1-2 | Introduction to the Department of Posts | Overview of mission, structure, and key services |
| Days 3-4 | IT Modernization Projects | IT systems overview, transformation initiatives |
| Days 5-6 | Core System Integration (CSI) | SAP-based CSI, CBS, and McCamish operations |
| Day 7 | DARPAN-RICT Device | Purpose, functionality, and usage in rural areas |
| Days 8-9 | India Post Payments Bank (IPPB) | Rules, procedures, incentive structure, and IPPB mobile banking demo |
| Days 10-11 | POSB Internet and Mobile Banking | Internet and mobile banking for POSB |
| Day 12 | Marketing of Insurance and Savings Products | Marketing strategies for postal and financial products |
| Days 13-14 | Postal Products and Services Overview | Detailed understanding of product offerings |
| Day 15 | AEPS (Aadhaar Enabled Payment System) | Operations and user procedures |
| Day 16 | Soft Skills – Attitude, Motivation, Communication, and Team Building | Development of key interpersonal skills |
| Day 17 | Conduct Rules and Welfare | Understanding of conduct rules and welfare programs |
| Day 18 | MNOP/PNOP (Mail Network Optimization Project) | Mail network optimization for efficiency |
| Days 19-20 | Office Procedures: Noting, Drafting, File Movement | File management, noting, drafting, and tracking |
| Days 21-22 | Divisional Office Structure: Staff, Establishment, Building, and Store Management | Key responsibilities and management practices |
| Days 23-24 | CCS (CCA) Rules and Disciplinary Case Handling | Management of disciplinary cases under CCS (CCA) rules |
| Day 25 | Court Case Handling | Managing legal processes and court cases |
| Day 26 | Marketing Concepts and Application | Practical strategies for product marketing |
Phase 2: Hands-On Training (1 Week)
Location: Work Competency Training Center (WCTC)
Objective: Gain practical experience in systems and tools used by Inspectors of Posts.
| Day(s) | Module | Activities and Focus |
|---|---|---|
| Days 1-2 | CSI Modules | Hands-on practice with CSI, including SAP-based operations and CBS |
| Days 3-4 | McCamish, Core Banking Solutions | Operational training on McCamish (insurance) and Core Banking systems |
| Day 5 | IPPB and DARPAN Devices | Practical use of IPPB mobile app, DARPAN-RICT device in rural settings |
| Day 6 | CSC (Common Service Center) | Training on CSC operations related to postal services |
| Day 7 | Field Focus: Conducting Visits, Inspections, and Investigations | Simulation of inspection and inquiry procedures |
Phase 3: Post Office Exposure (1 Week)
Location: Branch Offices (B.O.), Sub Offices (S.O.), Head Offices (H.O.)
Objective: Develop a comprehensive understanding of Post Office operations through real-world exposure.
| Day(s) | Activities | Focus Areas |
|---|---|---|
| Days 1-2 | Branch Office Operations (B.O.) | Day-to-day procedures, customer interactions |
| Days 3-4 | Sub Office Operations (S.O.) | Financial transactions, mail handling |
| Days 5-7 | Head Office Operations (H.O.) | Complex operations, supervision, and audits |
This structured training plan is for newly appointed Inspectors of Posts (IP) for the necessary classroom knowledge, hands-on practice, and real-world exposure for successful field operations.