If your Aadhaar iris scanner isn’t working, updating the device drivers often resolves the issue. Here’s a quick guide to fix the problem by managing drivers on your Windows PC.
Step-by-Step Solution
Open Device Manager:
Right-click on This PC and select Manage.
Go to Device Manager and look for your iris scanner, which may be labeled as “Ryos Sensor” or similar.
Update Driver:
Right-click on the device name, then select Update Driver.
Choose Browse my computer for drivers, then Let me pick from a list.
Select CMI Tech from the list to update the driver.
Verify Functionality:
After updating, restart the Aadhaar software and check if the iris scanner is now operational.
Additional Tips and Requirements
Device Compatibility: Ensure you’re using an STQC-certified device, such as the CMI Tech BMT-20, specifically designed for Aadhaar verification processes. These devices generally support rapid capture with high accuracy for first-time users.
RD Service Registration: Some iris scanners require RD (Registered Device) service registration to work with Aadhaar software. You may need to re-register or update RD service drivers, especially if using newer Aadhaar client versions