If you’re encountering the error “Registration with CIDR Failed Due to Network Error. Please check internet connection and try again,” while attempting to register a user, this usually points to issues with your system’s settings or the network. Fortunately, this error can be resolved by checking a few key settings. Below, we’ve outlined simple steps to fix the issue.
Steps to Resolve the Issue:
- Check System Time and Sync It:
- Ensure your system’s time is synchronized with an internet time server. If the time is incorrect, it may cause issues during the registration process. To fix this, go into your system’s time settings and enable syncing with the internet time. Once synced, try the registration again.
- Disable Antivirus and Firewall Temporarily:
- Sometimes, antivirus software or a firewall can block necessary connections during the registration process. Temporarily turn off these security features and attempt the registration again. If the error is resolved, consider adding exceptions to allow Aadhaar-related services.
- Verify Network Connection:
- A slow or unstable internet connection can interfere with registration. Make sure your connection is stable, and if possible, try connecting to a different network. If you are using a White-listed client, ensure you’re on a White-listed network, as other networks may cause conflicts.
If the Problem Persists:
If the issue continues, follow these additional steps:
- Send Error Logs in PDF Format:
- Provide the error logs in PDF text format. These logs are essential for diagnosing the issue and will help tech support provide more accurate assistance.
- Attach a Screenshot of the Error:
- Take a screenshot of the error message, ensuring that all relevant details are visible. This will help tech support better understand the issue and speed up the troubleshooting process.
- Mention the Network Used:
- When reaching out to tech support, mention which network you were using for registration. This information can help identify network-specific issues that may be affecting the registration process.
The “Registration with CIDR Failed Due to Network Error” is a common issue that can typically be resolved by ensuring the system time is correct, temporarily disabling antivirus or firewall, and confirming that your network connection is stable. If the problem persists, providing error logs, a screenshot, and details about the network used will help tech support identify the root cause and resolve the issue.