Inquiry: SCSS Interest Credit in Joint Accounts
In the case of a joint Senior Citizens Savings Scheme (SCSS) account, where the first holder (A) and spouse (B) are named as account holders, an important query arises regarding…
Posted inPublic Provident Fund (PPF)
Step-by-Step Guide to Handle PPF – Wrong Account Open Date Cases
When handling Post Office Provident Fund (PPF) accounts with incorrect account opening dates, you can follow the steps below to resolve the issue while ensuring the financial transactions are processed…
Limited Transfer Facility for GDS Opens for Online Application Submission from December 5, 2024
In a significant development for Gramin Dak Sevaks (GDS), the online portal for submitting transfer applications under the 'Limited Transfer Facility' will be opened starting December 5, 2024. This initiative…
Posted inSavings Bank
Non requirement of physical verification of address for opening accounts of depositors classified as High Risk/Category 3 (deposits above Rs.10 Lakh)
In a recent directive issued by the concerned postal authorities, it has been clarified that physical verification of address is no longer required for depositors classified as "High Risk" (Category…
Posted inTransfers
New Guidelines for Transfer of Group ‘C’, Group ‘B’ (Non-Gazetted) Officials, and Assistant Superintendents in the Department of Posts
The Department of Posts has issued updated guidelines regarding the transfer process for Group 'C' officials, Group 'B' (Non-Gazetted) officials, and Assistant Superintendents of Posts. These guidelines are in reference…
Posted inSavings Bank
Educating customers to reduce ATM Transaction Declines in India Post
It has been brought to attention that there has been a significant increase in the failure of ATM transactions being performed by POSB customers due to non- technical reasons, as…
Procedure to Indent from HO/SO from PSD in SAP 2025
In the day-to-day operations of India Post, ensuring a smooth supply chain for postal stationery and materials is crucial. To facilitate this, post offices—whether Head Offices (HO) or Sub Offices…
Posted inSavings Bank
Procedure for Account Closure for Deceased at SO Level
When an account holder passes away, the closure of the account and the disbursement of funds to the nominee or legal heir must follow specific steps. If the account is…
Posted inSSA Sukanya Samriddhi Account (SSA)
How to Modify Date of Birth in the Sukanya Samriddhi Yojana Account
While there is no specific rule for modifying the DOB in a Sukanya Samriddhi Yojana account, here’s a typical process for handling such requests: Submission of Request: The guardian submits…
Posted inMails
How to Handle Misrouted Bags in India Post Sub Offices
In postal operations, it’s not uncommon for a bag meant for one sub-office to mistakenly end up at another sub-office. When such an error occurs, it's essential to follow a…
