Many postal employees using Finacle often face issues related to ID expiration and disabling. Here’s what you need to know about the automatic deactivation of your Finacle login credentials.
1. Does Finacle ID Get Disabled Automatically?
- No, Finacle ID does not get disabled automatically after 15 days.
- Only the password expires after 15 days, requiring a reset.
2. Checking Finacle ID Validity
- To check your Finacle ID validity, log in to the Finacle server.
- On the first page, you can see your ID’s validity status.
3. Why Does Finacle Sometimes Show ‘ID Disabled’ After a Few Days?
- If you attempt to log in after a long gap, the system may show that your ID is disabled.
- This can happen if you have been on leave for an extended period, as a security measure.
4. How to Reactivate a Disabled Finacle ID?
- If your ID is disabled, contact your Divisional Office (DO) for reactivation.
- DO has the authority to enable your Finacle ID and reset your access.
Finacle ID remains active, but the password expires every 15 days. If an ID gets disabled due to inactivity, employees should contact their DO for quick resolution.